Privacy Policy
Consent
Information we collect
How we use your information
Log Files
Cookies and Web Beacons
Third Party Services
Privacy Rights
Security
Data Protection Rights
Children Information
Terms and Conditions
General
Governing Law and Disputes
Privacy Policy
Severability
Registration Eligibility
Proof of Eligibility
Accuracy of Information
Local Laws
Third-Party Payment Providers
Fees and Payments
Orders
Code of Conduct
Publicity
External Programs
Game Coverage
Internal Texts
Language
Deception
Other Offences
Cheating
Distribution of Cheats
Cheating Sanctions
Competition Manipulation and Bribery
Acknowledgement of Proprietary Rights
User Content
Player
Multi-account Creation
Photo
Country
Account Sharing
Sponsorship
User Rules
Entire Agreement
Disclaimer of Warranties
Limitation of Liability
Equitable Remedies
Indemnification
Financial Terms and Conditions
Data
Purchases
Prizes
Payments
Withdrawal/Payout Policy
Dormant Accounts and Unclaimed Earnings
Commissions, Fees, Costs, Expenses and Charges
Return and Refund Policy
Changes to Services, Products, and Pricing
Currency
Privacy Policy
At NXG, accessible from www.nxg.gg, one of our main priorities is the privacy of our visitors. Nebula X Gaming Ltd (“NXG”). has posted this Privacy Policy to demonstrate its commitment to your privacy. This Privacy Policy applies to all the websites offered by NXG (collectively, the “Services”), including but not limited to www.nxg.gg and the Overwolf Application ‘NXG’. The following discloses NXG’s online information collection and use practices and the choices you can make about the way we use and share such information.
BY ACCESSING AND USING THE SERVICES, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THIS PRIVACY POLICY, SO PLEASE TAKE THE TIME TO READ THIS POLICY AND UNDERSTAND HOW WE USE YOUR PERSONAL INFORMATION. PLEASE NOTE THAT OUR ONLINE INFORMATION COLLECTION AND USE PRACTICES MAY DIFFER FROM OUR PRACTICES REGARDING INFORMATION OBTAINED OFFLINE OR VIA CHANNELS OTHER THAN THE WEBSITES. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY IN ITS ENTIRETY, YOU MAY NOT USE OUR SERVICES.
We maintain the right to change the Privacy Policy at any time. It is important that you check this Privacy Policy periodically for updates. The time of the last update will be listed at the bottom of this policy page.
When using our Services or registering for the website, you may be asked to provide, or you may choose to upload, certain personally identifiable information about yourself (i.e. information that can directly identify you or indicate where you might be contacted) such as name, address, age, date of birth, gender, e-mail address, telephone number, credit card/payment information, account information. The information we receive will be used in such a way that it is consistent with our Privacy Policy. Information collected will be used for specific purposes, usually in tandem with the reasoning for the information to be collected. For example, information collected during account creation will be used to create your account and allow you further access to our Services. This information also allows us to better identify and distinguish our users as we monitor the usage of our Services. (hereinafter referred to as "Personal Information").
NXG is based in the United Kingdom. All data that you consent to being collected and used by NXG will be processed in the United Kingdom. It should be noted that some laws in other countries and in your country of residence may not apply and United Kingdom laws may NOT be as comprehensive or protective.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us on support@nxg.gg
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms. You can check out our Terms and Condition section here.
Information we collect
If you contact us directly, we may store additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We will also collect the information around your transaction history. We will need to know how much GP you purchase and withdraw to be able to attend your needs if a problem arises.
We will also collect the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the websites, or transmit to or share with other users (collectively the “User Content”). When users submit their own User Content to any of our chat functionality, and this content may contain personal and non-personal information. This could include information in or about the User Content, such as the location of a photo or the date a file was created, or anything else a user decides to communicate using these parts of our online services.
How we use your information
We use the information we collect in various ways, including to:
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud
Unless disclosed at time of collection, we will not share the Personal Information you provide with anyone not affiliated with or a subsidiary of NXG (including personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it), except (a) if it is for the purpose(s) you provided the information; (b) with your explicit consent; (c) with other persons or companies with whom we contract with to carry out or fulfill internal services operations (for example, hosting part of the website) or our business activities (for example, sending out a product or a promotional item that you have requested on the website); (d) If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via, account message and/or a prominent notice on our website of any change in ownership or uses of this information, as well as any choices you may have regarding this information, and/or (e) if required by courts, government authorities and other regulatory agencies, and to the extent required to permit us to investigate any potential violations of any law, rule, regulation, NXG rules or policies, rights of third parties, or to investigate any other potentially improper conduct.
When your explicit consent is required for use of Personal Information that is not otherwise authorized by this Privacy Policy, we will seek to obtain your explicit consent at the place where the information is collected by an “opt-in” method. If you wish to “opt out” you must send an email to support@nxg.gg. Please include in the subject line “Opt Out” and your “User Name”. We may share Personal Information with our affiliated companies, including companies owned directly or indirectly by NXG or under common ownership. Any of these companies may use and further share this information in the same ways we do.
As noted above, with your explicit consent, we may share the Personal Information you provide online with companies not affiliated with us (i.e. third-party companies) who want to market products or services to you or to ask you questions, both online and offline. If you want us to stop sharing your Personal Information with these companies, contact us at support@nxg.gg. If you consent to receive communications from non-affiliated companies, you may need to communicate with them directly if you later decide that you no longer wish to receive their communications or if you wish to change any data you provided online. In this instance, any changes or amendments to your Personal Information must be given directly to each company who communicates with you as these changes, amendments and/or deletions will not be exchanged between us and non-affiliated companies. We cannot guarantee how these non-affiliated companies will use your Personal Information.
Log Files
NXG follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
We may aggregate such information collected in a manner that does not identify any individual (“Aggregate Information”) to improve and enhance your experience with the Services and for our market research and advertising activities. For example, we may share Aggregate Information with affiliated and unaffiliated third parties, such as business partners, advertisers, ad networks, manufacturers, distributors and retailers, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.
Cookies and Web Beacons
Like any other website, NXG uses cookies, pixels (web beacons), and other technologies (collectively “cookies”). These are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Cookies are also used to prevent fraudulent activities & improve the website’s security.
The cookies on our website will not save, access or keep track of your payment information.
Third Party Privacy Policies
NXG's Privacy Policy does not apply to other advertisers or websites (such as Intercom). Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Privacy Rights (Do Not Sell My Personal Information)
Consumers have the right to:
Request to delete any personal data collected.
Request not to sell personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. However, we are not responsible for removing your Personal Information from lists of any third parties that have previously been provided your information in accordance with this policy.
Please note we will verify the information and your identity before replying to any emails. Please note we will deny any requests from an email that is not attached to the NXG Username in question. If a data erasure is requested, we retain the right to withhold your request until we have verified all your information and ensured that no fraudulent activity has occurred (as interpreted by NXG administrative staff). Once your request is completed you will be notified through email.
Security
Once your data has been collected, we aim to protect your information in all cases, however the user will be held to a degree of responsibility as well to maintain their privacy when using our Services. Any unsolicited information shall be considered non-confidential allowing us to be free to reproduce, use, disclose, and distribute such information without limitation or attribution. Please be aware we take steps to protect any information provided through our Services. This includes from loss, unauthorized access, misuse, disclosure, destruction, alteration, and potential breach of integrity. However, like anything else transmitted over the internet or email, there can be no guarantee that information is fully secured or error free. More specifically, emails sent to or from NXG through one of our emails may not be secure. Please take into special consideration the information you send us via email. This should apply to any and all information you transmit via the internet.
Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
NXG does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Note to Parents: Please instruct your children to never provide personal information on this website or any other web site without your permission. No information should be submitted to the Services by children under 13 years of age.
Terms And Conditions
General
Welcome to www.nxg.gg website. We are an esports platform offering esports events with varying size and distribution schemes of prize pools & a unique profiling system in which gamers can track their esports stats & achievements.
As set out in more detail below, NXG RESERVES THE RIGHT TO IMMEDIATELY SUSPEND AND/OR CLOSE THE ACCOUNT OF ANY MEMBER WHO VIOLATES, OR WHOM NXG REASONABLY BELIEVES MAY BE OR WILL BE VIOLATING, THESE T&C, AT ANY TIME WITHOUT NOTICE. Please note that if a member’s account is closed due to a violation of the T&C, NXG reserves the right to determine how the member’s account balance and tickets will be distributed.
No person other than the parties to these T&C is intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.
NXG has the right to overrule any rule to guarantee the best experience to customers.
We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period. We may update the Platform and/or change the content on it at any time. The Site is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from your game play on your platform or any incorrect or inaccurate results that may be posted on your online game.
You are responsible for making all arrangements necessary for you to have access to the Platform and be able to participate in NXG events without interruption.
This Website is owned by NXG.
These T&C were last updated, and became effective, on 06/12/2022.
GOVERNING LAW AND DISPUTES
These T&C shall be governed by and construed in accordance with English law. Disputes arising in connection with these T&C shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these T&C in your country of residence, registration or business or any other relevant country. By registering for an account and/or participating in any event, challenge or tournament offered on the Site, you agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action. You further agree that any legal action arising from any dispute shall proceed only in the English courts, or as otherwise determined by us, and you hereby submit to personal jurisdiction and venue in such courts for the purposes of litigating any such action.
We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for that activity within the Site and the Services as set forth in the T&C. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. User agrees to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favorably, when possible, to the benefit of NXG.
Privacy Policy
By using the Services, you represent that you have read and consent to our Privacy Policy which you can find at [insert link] and which is incorporated into these T&C by this reference. NXG may revise the Privacy Policy at any time, and the new versions will be available at the above link. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Services. Please carefully review our Privacy Policy. You acknowledge and agree that any disputes related to our Privacy Policy, including any breaches in security or privacy, will be subject to the limitations on liability contained in the Privacy Policy and these T&C.
Severability
If any portion of the T&C is deemed void or unenforceable, then that provision shall be deemed severable from the T&C and shall not affect the validity and enforceability of the remaining provisions.
Registration Eligibility
Registration of an account is void where prohibited. This Site is intended solely for users who are 13 years of age or older. Any registration by, use of or access to the Site by anyone under 13 is unauthorized, unlicensed and in violation of these Terms of Use. By using any of the Services or the Site, you represent and warrant that you are 13 or older and that you agree to and to abide by all of the terms and conditions of these T&C and where you are between the ages of 13 and 18 you will comply with the game-related age restrictions and/or guidelines in the country in which you reside.
Proof of Eligibility
NXG may at any time require any member to provide proof of eligibility to participate in order to continue to allow such member access to the Site, and each member hereby acknowledges and accepts this condition of their participation as a reasonable measure to ensure the security of the Site. In addition, each member will be required to provide proper identification and proof of eligibility prior to receiving a prize or the processing by NXG of any prize request. Participants may, at their option, pre-register their identification at any time prior to submitting a prize request. FAILURE TO PROVIDE EVIDENCE OF IDENTIFICATION AND/OR ELIGIBILITY SATISFACTORY TO NXG, IN ITS SOLE AND ABSOLUTE DISCRETION, SHALL RESULT IN THE SUSPENSION AND/OR TERMINATION OF THE MEMBER’S ACCOUNT.
Accuracy of Information
In consideration of your use of the Site, you agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site (“Registration Data”); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to NXG, to keep it accurate, current and complete; and (d) be fully responsible for all use of your account and for any actions that take place using your account. You agree to notify NXG immediately if you believe that your Account username and/or password have been compromised. Knowingly submitting incomplete or inaccurate information, or failing to update and maintain current, complete and accurate information, may result, without limitation, in immediate termination of your account.
Local Laws
You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree NXG is not and cannot be held liable if laws applicable to you restrict or prohibit your participation. We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
NXG reserves the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.
Third-Party Payment Providers
NXG uses the services of third-party electronic payment processors and financial institutions (henceforth “Payment Providers”) to process deposits from the user’s accounts. The information that NXG provides and receives from the Payment Providers and the manner in which such information is used and disclosed are in accordance with these T&C, and where applicable, any third-party Payment Provider's terms and conditions.
You irrevocably authorize NXG to instruct such Payment Providers to handle your user account deposits, as reasonably required to provide the Services. You agree to be bound by the terms and conditions of use of each applicable Payment Provider, and in the event of a conflict between these T&C and the Payment Provider's terms and conditions, then these T&C shall prevail. You agree that NXG is not liable for any loss caused by any unauthorized use of your credit card or other method of payment by a third-party in connection with the use of the Services or NXG.
Fees and Payments:
By using the Services, you represent that you have read and consent to our “Financial Terms and Conditions” which you can find at [insert link] and which is incorporated into these T&C by this reference. NXG may revise the “Financial Terms and Conditions” at any time, and the new versions will be available at the above link. If at any point you do not agree to any portion of the “Financial Terms and Conditions”, you must immediately stop using the Services. Please carefully review our “Financial Terms and Conditions”. You acknowledge and agree that any disputes related to our “Financial Terms and Conditions”, including any breaches in security or privacy, will be subject to the limitations on liability contained in the “Financial Terms and Conditions” and these T&C.
Some aspects of the Services require you to pay a fee. You may also purchase certain subscriptions to the Services and/or digital or physical products through the Services later down the line. You agree to pay all fees, payments and applicable taxes incurred by your account that you use to access the Services. You acknowledge and agree that all information you provide with regards to a purchase, including, without limitation, credit card or other payment information, is accurate, current and complete. You represent and warrant that you have the legal right to use the payment method you provide to us or our payment processor, including, without limitation, any credit card you provide when completing a transaction. We reserve the right, with or without prior notice, to (i) discontinue or limit the available quantity of any product or aspect of the Services, (ii) honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; and (iii) refuse to allow any user to purchase a product or deliver any product to a user. When you purchase products through the Services, you (a) agree to pay the price for such products set forth in the Services and all applicable taxes in connection with your purchase and (b) authorize NXG to charge your credit card or other payment method for the full purchase amount. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable and as posted in our “Financial Terms and Conditions”.
Orders
Once NXG receives your order, NXG may provide you with an email order confirmation. Any receipt of an order confirmation, however, does not signify NXG’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. NXG reserves the right at any time after receiving your order to accept or decline your order for any reason. If NXG cancels an order after you have already been billed, then NXG will refund the billed amount.
Code of Conduct
All participants have to behave with respect towards the NXG Live Support team, other players, users, community members, viewers, sponsors. This applies to behavior in-game, Discord text and voice channels, Intercom chat, and all social medias. Participants must NOT engage in harassment or hate speech in any form. This includes, but is not limited to:
• Hate speech, offensive behavior, or verbal abuse related to sex, gender identity or expression, sexual orientation, race, ethnicity, disability, physical appearance, body size, age, or religion.
• Stalking or intimidation (physical or virtual).
• Spamming, raiding or inciting disruption of personal social media pages or streams.
• Threatening to post other people’s personally identifying information.
• Unwelcome sexual attention (jokes included).
• Advocating for, or encouraging, any of the above behavior.
(Insults happening on external messaging platforms are not taken into consideration).
Violation of this Code of Conduct will result in penalty points. In the case of repeat or extreme violations, penalties may include disqualification, or potential ban from NXG events/platform.
Publicity
NXG operates official pages on social media platforms (including, without limitation, Facebook and Twitter) in relation to the Services (collectively, the “Social Media Pages”). The user accepts that the Social Media Pages may feature certain of its information (“Publicity Content”). User further acknowledges and agrees that NXG has no responsibility for posts made by third parties on Social Media Pages. User hereby grants NXG an exclusive, worldwide, irrevocable, sub-licensable, transferrable license to edit, distribute and exploit the Publicity Content in all media, including, without limitation, print, television and internet, which media may be used in more than one country. User hereby waives all rights in any Publicity Content featuring the user and gives to NXG all consents that NXG needs to exploit these items in any media without limitation so far as possible in perpetuity.
External Programs
All external voice programs are allowed (TeamSpeak, Discord, Ventrilo etc.). All programs that provide an advantage during game play (drivers that allow seeing through walls) are forbidden. NXG has the right to decide whether any program affected the game’s integrity or not, in order to guarantee fair play.
Game Coverage
NXG reserves exclusive right to the coverage of any NXG event. This includes all forms of transmission, including IRC Bots, Shoutcast-streams, HLTV and NXG-TV Broadcasts. NXG can assign the coverage rights of a match or of several matches to a third party or to the actual players themselves. In this case, terms and conditions would have to be arranged with NXG management before the match.
In general, NXG will contact any player or team if they wish to broadcast one of their matches. If no contact is made, individual players are allowed to arrange their own broadcasts.
Internal Texts
All texts written in either protest or support tickets, or written by the NXG team to members of an event, cannot be published without the permission of NXG.
Language
The official language of NXG events is English. All players should be able to communicate with NXG Live agents in English. If you speak Arabic, you might need to be redirected to the adequate customer support member.
Deception
The attempt to deceive NXG or other players with wrong or fake statements, information or data will not be tolerated and may result in disqualification or ban.
Other Offences
Including but not limited to the abuse of bugs and cheating software and hardware in the NXG web-platform or in-game.
Cheating
All forms of cheating in NXG events are forbidden and will be severely penalized. Players found cheating outside of NXG may be barraged on NXG depending on the evidence available. Note, NXG does not accept publicly submitted video or screenshot evidence in these cases. Should it become known to NXG that any form of cheating was used to the advantage of a player or a team during a NXG event, NXG has the right to punish them to the full extent of rules available. By breaking any rules, a player risks being disqualified of even banned from future NXG events (including their team).
The use of cheating programs (“hacks”), automatic, macro, bots, automated programs, screen analysis utilities, any type of mods, memory readers, telepathy, alien technology or similar methods or to otherwise commit fraud in relation to the Site, unauthorized or altered software or hardware to assist play or other methods to receive any sort of advantage is forbidden. Any use of such programs will be considered as cheating and result in punishment.
Altering the human skill component of any game played on the platform is forbidden. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all benefits, bonuses and incentives to which you would otherwise be entitled, but potentially also civil and/or criminal prosecution.
Distribution of Cheats
Contributing to the distribution of cheats in any way is not allowed in NXG. This includes but is not limited to referring to the name, website or logo of cheating software to other players. Violating this rule can result in punishment ranging from warnings up to permanent ban on NXG.
Cheating Sanctions
• Disqualification from event + results voided.
• Forfeiture of prizes earned.
• Ban account from entering NXG events, ranging from 1 day to permanent (depending on severity of the offense).
• Ban account completely, ranging from 1 day to permanent (depending on severity of the offense).
Competition Manipulation and Bribery
Bribing or attempting to bribe any player or NXG members in order to manipulate the competition will result in event disqualification, results will be voided, and a potential 1 to 2 years ban from the NXG platform.
Acknowledgement of Proprietary Rights
By registering for an account and/or participating in any event offered on the Site, you acknowledge that all information contained on the Site may be protected, in all forms and media, by one or more valid copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that all such rights are owned by the Site. All content on the Site and available through the Service, including designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (the “Site Content”), are the proprietary property of NXG, its users or its licensors with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without NXG’s prior written permission, except that the foregoing does not apply to your own user content that you legally post on the Site. The Site neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties. While the Site uses reasonable efforts to include accurate and up-to-date information, the Site makes no warranties or representations as to its accuracy. The Site assumes no liability or responsibility for any errors or omissions in the content of the Site. Provided that you are eligible for use of the Site, you are granted a non-exclusive, non-transferable, revocable, limited license to access and use the Site and the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. Except for your own User Content, you may not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Such license is subject to these T&C and does not include use of any data mining, robots or similar data gathering or extraction methods. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of NXG, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these T&C shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by the Site or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, Site promotion, marketing and posting. Furthermore, the Site is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without any additional compensation or other liability or obligation whatsoever to you. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, including the names of all games, are registered and unregistered Trademarks of the Site and/or others. Your misuse of any Trademark displayed on the Site, or any other content on the Site, except as provided in the T&C, is strictly prohibited. You are also advised that the Site will aggressively enforce its rights (including intellectual property rights) to the fullest extent of the law, including but not limited to, the active pursuit of criminal prosecution and/or civil litigation where appropriate.
User Content
You are solely responsible for the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the Site, or transmit to or share with other users (collectively the “User Content”). You may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. You acknowledge and agree that NXG may, but is not obligated to, review the Site and may delete or remove (without notice) any Site Content or User Content in its sole discretion, for any reason or no reason, including User Content that in the sole judgment of NXG violates this Agreement, or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Site or provide NXG. When you post User Content to the Site, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the User Content on the Site. By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to NXG an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that NXG may retain archived copies of your User Content. NXG does not assert any ownership over your User Content; rather, as between us and you, subject to the rights granted to us in these Terms, you retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content.
Player
An NXG account can only be created if the user is (1) at least 13 years old and (2) has not previously been removed by NXG or banned from using the Services. When registering, each player must provide an up-to-date and correct email address and it is the player’s responsibility to keep this email up-to-date.
Multi-account Creation
Each player in NXG must only have one account. If for any reason a player decides to create a new account, then he must write a support ticket or contact a live support agent explaining in detail the reason behind the account switching.
The user can only have one active account on the NXG platform. If he decides to change accounts, he will have to deactivate his old account.
When a user creates an account, he/she will have to create a username. The username may be visible to other users. When the user chooses a username, account name, or display name or otherwise creates a label or image that can be seen by other users of the Services, the user must abide by the following guidelines as well as the rules of common decency.
NXG reserves the right to edit or remove, nicknames, usernames, team names, account name, or display name and URL aliases (each a “User Identifier”) and/or suspend or terminate a user account, if they fail to comply with the following requirements:
• Violates a third-party’s rights and the user has no written permission.
• Identical to a brand or trademark, no matter whether it has been registered or not.
• Resemble or is identical to a real person other than themselves.
• Belonging to another individual or entity with the intent to impersonate that individual or entity, whether actual or fictitious.
• Resemble of is identical to NXG stakeholders, employees, agents or community users.
• Is offensive or inappropriate.
• That incorporates vulgar language or imagery or which is otherwise offensive, defamatory, libelous, obscene, hateful, or racially, ethnically or otherwise objectionable.
• That is subject to the rights of any other person or entity without written authorization from that person or entity.
• That belongs to a popular culture figure, celebrity or media personality.
• Related to drugs, sex, alcohol, or criminal activity.
Photo
Photos can be any image of the player, his logo, another digital design or any digital design provided by NXG. Any user that uses an offensive or inappropriate photo might result in a temporary or even permanent ban from the platform.
Country
A player’s country must be set to their country of residence or birth. Deliberately faking the country of residence or birth may result in punishment.
Account Sharing
Each NXG account is strictly personal and cannot be shared with other players. Failure to comply with this rule will result in punishment. Lending or transferring accounts will be considered as account sharing.
Sponsorship
NXG reserves the right to prohibit or remove teams or players with sponsors or partners that are solely or widely known for pornographic, drug use or other adult/mature themes and products from partaking in NXG events at any time.
User Rules
The user rules below are in furtherance, and not in limitation, of the other terms and conditions in these T&C. In connection with your use of the Services, you agree that you will not, nor permit anyone else to, directly or indirectly:
• Violate any applicable law, regulation, or contract or use the Services or Site Content for any unlawful purpose;
• Use the Services to conduct gambling;
• Make available through the Services any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including, without limitation, rights of privacy or publicity);
• Access the Services to participate in an event that violates any law where you reside or that you are subject to;
• Create, distribute or use any third-party software, including, without limitation, “mods,” cheats, addons or hacks, designed to change or manipulate events;
• Misrepresent yourself in any way;
• Make any false, misleading, or inaccurate statements;
• Use language that is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, tortious, obscene, offensive, profane, unlawful, or invasive of another’s privacy;
• Commit any actions considered to be unethical;
• Impersonate any person or entity, including any employee or representative of NXG;
• License, create derivative works from, any information, content obtained from the Services;
• Restrict or inhibit any other visitor or member from using the Services, including, without limitation, by means of “hacking” or defacing any portion of the Services;
• Access or attempt to access parts of the Services for which you are not authorized by NXG, circumvent or attempt to circumvent any security or password protection on or in the Services, access the Services by any means other than through the interface that is provided and authorized by NXG;
• Modify any software for the Services in any manner or form, nor use modified versions of such software, including, without limitation, for the purpose of obtaining unauthorized access to the Services;
• Use the Services to harm minors in any way;
• Engage in spamming or flooding;
• Transmit any software or other materials that contain any viruses, worms, Trojan horses, defects, date bombs, time bombs or other items of a destructive nature;
• Modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Services or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services;
• Remove any copyright, trademark or other proprietary rights notices contained on or in the Services;
• “Frame” or “mirror” any part of the Services;
• Stalk or otherwise harass another user or player;
• Harvest or collect information about Services visitors, users or account holders without their express consent.
NXG reserves the right to permanently suspend or terminate the account and the user’s access to the Services, and/or disqualify the user from receiving any prize(s) offered by the esport event, if it suspects that the user has violated any of the above “User Rules”.
Entire Agreement
These T&C constitute the entire agreement between you and NXG with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the T&C or Privacy Policy will be effective only if in writing and signed by NXG.
Disclaimer of Warranties
While NXG uses reasonable efforts to include accurate and up-to-date information, NXG specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material displayed in the Site, either currently operating or created in the future. NXG disclaims any responsibility or liability for the deletion, failure to store, failed flawed or incomplete delivery, or untimely delivery of any information or material. NXG disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Site.
NXG does not make any warranties or representations regarding any data, service and/or information provided or made available by any User on the Site or on any external web sites linked to it. In particular, NXG does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfills or serves any particular purpose. Moreover, the Services may contain links to other websites not operated or controlled by NXG. If you use these links, you will leave the Services. The T&C described here do not apply to those sites, nor does NXG endorse or review those sites. NXG provides these links to other websites as a convenience. Such links do not imply NXG’s endorsement of information or material on any other site, and we make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links. NXG disclaims all liability with regard to your access to and use of such linked websites and you hereby completely and irrevocably release and forever discharge NXG and the Services from and waive any claim you might have against NXG or the Services with respect to such sites.
Without limiting the foregoing, under no circumstances shall NXG be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, epidemics, pandemics, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third-parties, or loss of or fluctuations in heat, light, or air conditioning.
THE SITE AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE SITE, ARE PROVIDED “AS IS”, WITH NO WARRANTIES EXPRESSED OR IMPLIED. NXG EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BYLAW, ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. NXG DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SITE. NXG DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SITE. NXG DISCLAIMS ANY WARRANTIES FOR SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE SITE AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS OR ANY USER CONTRIBUTIONS PROVIDED TO THE SITE.
USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE SITE AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY IN ALL CASES. USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
NXG AND ITS WEB SITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, THIRD-PARTIES, ACTIONS OF ANY THIRD-PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.
Limitation of Liability
YOU AGREE THAT NXG WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF NXG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANYONE IN CONNECTION WITH THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE T&C, NXG IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISE OUT OF OR IS ANY WAY CONNECTED TO YOUR USE OF THE SERVICES, LIABILITY OF NXG SHALL IN NO EVENT EXCEED THE GREATER OF (I) THE TOTAL OF ANY GAME OR SIMILAR FEES WITH RESPECT TO ANY PAYMENT OR FEATURE OF THE SERVICES PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST NXG, OR (II) US$40.00.
Equitable Remedies
You hereby agree that NXG would be irreparably damaged if the terms of these T&C were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of these T&C, in addition to such other remedies as we may otherwise have available to us under applicable laws.
Indemnification
BY REGISTERING AND/OR PARTICIPATING IN ANY SERVICES OFFERED ON THE SITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS NXG, ITS SUBSIDIARIES, AFFILIATES, AND THE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, VENDORS, PARTNERS, CONTRACTORS, AGENTS, LICENSORS OR OTHER REPRESENTATIVES OF EACH OF THEM AND ALL THEIR SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “INDEMNITEES”) IN RESPECT OF ALL CLAIMS, COSTS (INCLUDING LEGAL FEES AND COSTS), DAMAGES, LIABILITIES AND EXPENSES OR OBLIGATIONS OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR MISUSE OF THE SERVICES (INCLUDING WITHOUT LIMITATION USE OF YOUR ACCOUNT, WHETHER OR NOT AUTHORIZED BY YOU). NXG RETAINS THE RIGHT TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY CLAIM SUPPORTING INDEMNIFICATION, AND IN SUCH CASES YOU AGREE TO COOPERATE WITH US TO DEFEND ANY SUCH CLAIM. YOU WILL NOT SETTLE ANY CLAIM COVERED BY THIS SECTION WITHOUT NXG’S PRIOR WRITTEN APPROVAL.
Financial Terms & Conditions
1-Data
We do not store or save any sensitive data in our database. All records containing sensitive data such as the user’s credit or debit card number, its expiry date, and the CVC number will not be stored in NXG’s database. These records, with the exception of the CVC number, may be stored by a 3rd party PCI DSS compliant payment aggregator. NXG is not responsible for the storage or use of any data or records by such payment aggregator.
However, to create an account on our Site, all users must provide and verify an email address which will be safely stored in our data base. Verifying each user is essential for compliance related issues and to limit the number of users with duplicate accounts which can harm the competitive integrity of NXG’s esports events.
As part of our terms, users agree that they may be required to provide personal documentation such as government issued IDs, or any other document we deem necessary. This allows us to help protect the users and prevent our Site from being used for money laundering or fraud.
2-Purchases
To perform a purchase on the Site, users must provide a verified mobile phone number for two-factor authentication. NXG uses two-factor authentication to add an extra layer of security to keep the user’s account safe, and verifies the user before proceeding with the transaction. NXG will send a short one-time password (OTP) to the user via SMS. The user must then enter the OTP in the pop up box to prove their identity and be able to proceed with the purchase.
Users purchase tickets and/or bundles which they can later redeem to use our Services. To purchase ‘Tournament’ tickets, users must visit the ‘Shop’ page. To purchase ‘Arena’ tickets, users must visit the ‘Shop’ page.
• Ticket and Bundle purchases are non-refundable and have a maturity of 180 days since the last time the user used any event ticket. Users have 180 days to redeem (use) any ticket by registering to a Tournament or an Arena event before the ticket will be forfeited.
• Tickets are considered as general entry: not purchased for a specific Tournament, video game, date, or time.
• Tickets and bundles offered:
o One Tournament ticket grants the user 1 Tournament entry.
o One Arena ticket grants the user 1 entry to an Arena Lobby.
o The mixed bundles grant the user access to a varying number of Tournaments and Arena Lobbies.
o Varying amounts of Stardust (SD) will be included with every purchase made with USD or GP or SD.
3-Prizes
Winners are decided based on their performances in a series of matches in their selected video game, making our esports events skill-based, not luck-based. NXG does not have knowledge of, nor does it have any way to assess, the probability of any member winning or that of any member losing and makes no representations about an individual member’s chances of winning. And as such, the results and winners of each Tournament and event offered on the Site will be determined by the Site, and such determinations are final. By registering and/or participating in any Tournament or Arena event, you agree to be bound by these determinations.
Prizes are distributed in chests that can be claimed instantly at the event of any given event from the Inventory page. The chests will include either both Gravity Points (GPs) and Stardust (SD) for winners of the event or only SD for the rest of participants. GPs and SDs will be stored in your NXG wallet.
Gravity Points
Prior to purchasing tickets, the rules and regulations of events will be accessible to users, and they will have clear explanations on the virtual prizes they will earn and its fixed exchange rate in the case of GPs (100 GPs = 1 USD).
GPs can be used in two ways:
• Winners can use their earned GPs to purchase new tickets and/or bundles, granting them access to new Tournaments and Arena Lobbies.
Stardust
SD can only be used to purchase Arena tickets. They are not withdrawable to fiat currency.
4-Payments
Once the user chooses the ticket(s)/bundle(s) they would like to purchase, they will be taken to a different page where they will select a payment method available. The payment methods offered will be explicitly displayed on the Site, and the user is free to choose the payment option that suits them best. We offer a range of payment options, such as Credit and Debit Card payment (VISA, MasterCard). We are constantly introducing new payment methods as we partner with more payment providers. To learn more about our payment methods, click here.
The user will be required to provide the reputable and certified 3rd party PCI compliant payment aggregator with the corresponding account/card details in order to have the transaction processed and payment sent. The user will have the option to store their data with the PCI compliant aggregator for faster checkouts in later purchases, with the exception of the CVC number, where users will be required to provide it every time they wish to make a purchase. (Note: All records containing sensitive data such as the user’s credit or debit card number, its expiry date, and the CVC number will not be stored by NXG, they will however be stored by the PCI certified company, with the exception of the CVC).
Then the checkout screen displays the total price before any payment is withdrawn, taking into account any regional taxes that may apply. (For fees and commissions, please see below).
5- Withdrawal/Payout Policy
Withdrawals are returned with the same method that the user uses for purchasing the tickets/bundles. We cannot payout and/or refund the deposit to a different payment method. Depending on the chosen payment method and therefore, the payment facilitator (gateway, processor…), a withdrawal time applies. Each payment provider has its own policies regarding withdrawal time. To learn more, click here.
NXG is not responsible for any delay because of bank or card issues. NXG is not responsible for any delay if player submits false or inaccurate information.
6- Dormant Accounts and Unclaimed Earnings
Dormant Account:
An account is considered dormant after 365 days of inactivity. Inactivity: Inactivity period begins the day after a user last logged in to NXG’s Site. All users will be sent monthly emails after 180 days of inactivity notifying them about their inactivity and specifying how much GPs, SDs are in their account along with any tickets they have, and how long until their account is considered dormant. If no activity persists at the end of 365 days, another email will be sent notifying the user that their account is now considered dormant.
All users with dormant accounts will be sent emails every 3 months notifying them that their account is now dormant.
A user must log in for his account status not to be dormant anymore.
After an account is considered dormant, earnings held in the account will become Unclaimed Gravity Points (UGPs).
Unclaimed Prizes:
All Gravity Points held in a dormant account will become Unclaimed Gravity Points (UGPs).
UGPs are not withdrawable and must be used to purchase any item from the shop. UGPs will be held in a separate StyledSection of the user’s NXG Wallet called the Unclaimed Gravity Points (UGPs) and can only be used to purchase anything from the NXG Shop.
NXG charges a 5% monthly maintenance fee on dormant accounts. The fee is deducted from the outstanding UGPs balance every 30 days starting from the date the account became dormant. If there remains an outstanding balance of UGPs after 365 days of the account becoming dormant, the holder of said account forfeits his entitlement to all remaining UGPs accumulated in his balance, and therefore will have no claim on them any longer.
All remaining SDs held in the account will also be forfeited at the time of the UGPs being forfeited.
7- Commissions, Fees, Costs, Expenses and Charges
Upon the purchase of tickets and/or bundles:
NXG will bear the cost of paying commission fees to payment aggregators, payment gateways, payment processors, and card providers. For example, if you decide to purchase a 5 USD ticket, you will only be charged 5 USD, irrespective of your chosen payment method.
Please note that the above does not negate the possibility that your specific financial institution may charge you a transaction fee or an exchange rate fee, depending on your location and your financial institution’s regulations. This is not under the control of NXG and NXG is not liable or responsible for the same.
Upon withdrawal:
The user will be responsible for covering the cost of the withdrawal process, i.e., commission fees and charges due to payment aggregators, payment gateways, payment processors, and card providers.
Example: If a player wishes to withdraw 100 USD of his earnings, he may be charged a 5% fee due to 3rd party payment facilitators, and therefore, may only receive 95 USD to his bank account, exclusive of any other fees and charges that your financial institution may charge you for such a transaction.
Kindly note that the above example is solely for explanatory purposes, and may not reflect the actual fees, charges and amounts that you may actually incur.
8- Return and Refund Policy
If you made a purchase, you have the right to change your mind and receive a full refund within fourteen (14) days of purchase (the “Cooling-off Period”), but only if you have not logged in or otherwise redeemed or consumed your purchases. However, if you cancel your payment after the Cooling-off Period is over NXG will not refund any payments made.
9- Changes to Services, Products, and Pricing
NXG may, at any time, revise or change the pricing, availability, specifications, content, descriptions or features of the Services or any products sold through the Services. The inclusion of any products through the Services at a particular time does not imply or warrant that these products will be available at any other time. NXG reserves the right to change prices for the Services or any products displayed on or in the Services, at any time, and to correct pricing errors that may inadvertently occur. NXG will communicate any price changes prior to effectively implementing them, and all such changes shall be effective immediately upon posting of such new prices to the Site.
10- Currency
All references to dollars or “$” on the site are references to U.S. dollars (USD). All references to pounds or “£” on the site are references to British pounds (GBP). All transactions will be denominated in U.S. dollars (“$”) or British pounds (“£”) unless otherwise expressly stated. If you make a subscription payment that is denominated in a currency other than U.S. dollars or British pounds, please be aware that the funds will be converted into U.S. dollars or British pounds by our payment processors, or your financial institution and you may be charged a service fee for such conversion. Please also be aware that payment processors or your financial institution may use different conversion rates for payments and refund transactions. The conversion rate used is not under the control of NXG and we recommend that you contact your financial institution directly for more information.