Terms and Conditions
These Terms and Conditions (“T&C”) apply to web sites and interactive services (hereafter individually a “Service” and collectively the “Services”) owned or operated by NEBULA X GAMING Ltd, a company registered in England and Wales (Company Number 12938122), whose registered office is at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (hereafter “NXG”) and its subsidiaries and affiliates. By registering for an account and/or becoming a member to participate in any game or tournament offered on nebulaxgaming.com and/or any of its subdomains (hereafter the “Site”) you confirm your acknowledgment of and agreement to be bound by the then most current version of these T&C, which can be accessed from the Site. NXG may modify these T&C at any time, without advance notice. You are responsible for reviewing these T&C periodically for any modifications. Your continued use of the Site following such modifications signifies your acceptance of those modifications. Additional terms may apply to your use of any Service, including contest rules and eligibility which will be provided to you or posted on the website pages to which they apply; they are incorporated by reference into these T&C. If there is a conflict between these T&C and any additional terms that apply to a particular Service, the additional terms will prevail.
As set out in more detail below, NXG RESERVES THE RIGHT TO IMMEDIATELY SUSPEND AND/OR CLOSE THE ACCOUNT OF ANY MEMBER WHO VIOLATES, OR WHOM NXG REASONABLY BELIEVES MAY BE OR WILL BE VIOLATING, THESE T&C, AT ANY TIME WITHOUT NOTICE. Please note that if a member’s account is closed due to a violation of the T&C, NXG reserves the right to determine how the member’s account balance will be distributed.
No person other than the parties to these T&C is intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.
NXG has the right to overrule any rule to guarantee the best experience to customers.
We do not guarantee that the Platform, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of the Platform without notice. We will not be liable to you if for any reason the Platform is unavailable at any time or for any period. We may update the Platform and/or change the content on it at any time. The Site is not responsible for technical, hardware or software malfunctions, lost or unavailable network connections, disconnects from your game play on your platform or any incorrect or inaccurate results that may be posted on your online game.
You are responsible for making all arrangements necessary for you to have access to the Platform and be able to participate in NXG events without interruption.
This Website is owned by NXG.
These T&C were last updated, and became effective, on 5/3/2021.
GOVERNING LAW AND DISPUTES
These T&C shall be governed by and construed in accordance with English law. Disputes arising in connection with these T&C shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these T&C in your country of residence, registration or business or any other relevant country. By registering for an account and/or participating in any challenge or tournament offered on the Site, you agree that any dispute that cannot be resolved between the parties shall be resolved individually, without resort to any form of class action. You further agree that any legal action arising from any dispute shall proceed only in the English courts, or as otherwise determined by us, and you hereby submit to personal jurisdiction and venue in such courts for the purposes of litigating any such action.
We make no representation that this Site is operated in accordance with the laws or regulations of, or governed by, other nations. By utilizing the Services and participating in Site activities, you certify that you meet the age and other eligibility requirements for that activity within the Site and the Services as set forth in the T&C. If you do not meet the age and other eligibility requirements, please discontinue using the Site and the Services immediately.
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. User agrees to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favorably, when possible, to the benefit of NXG.
If any portion of the T&C is deemed void or unenforceable, then that provision shall be deemed severable from the T&C and shall not affect the validity and enforceability of the remaining provisions.
Proof of Eligibility
NXG may at any time require any member to provide proof of eligibility to participate in order to continue to allow such member access to the Site, and each member hereby acknowledges and accepts this condition of their participation as a reasonable measure to ensure the security of the Site. In addition, each member will be required to provide proper identification and proof of eligibility prior to receiving a prize or the processing by NXG of any prize request. Participants may, at their option, pre-register their identification at any time prior to submitting a prize request. FAILURE TO PROVIDE EVIDENCE OF IDENTIFICATION AND/OR ELIGIBILITY SATISFACTORY TO NXG, IN ITS SOLE AND ABSOLUTE DISCRETION, SHALL RESULT IN THE SUSPENSION AND/OR TERMINATION OF THE MEMBER’S ACCOUNT.
Accuracy of Information
In consideration of your use of the Site, you agree to (a) provide accurate, current and complete information about you as may be prompted by any registration forms on the Site (“Registration Data”); (b) maintain the security of your password and identification; (c) maintain and promptly update the Registration Data, and any other information you provide to NXG, to keep it accurate, current and complete; and (d) be fully responsible for all use of your account and for any actions that take place using your account. Knowingly submitting incomplete or inaccurate information, or failing to update and maintain current, complete and accurate information, may result, without limitation, in immediate termination of your account.
You are subject to all laws of the province, state, and/or country in which you reside and from which you access the Services, and are solely responsible for obeying those laws. You agree NXG is not and cannot be held liable if laws applicable to you restrict or prohibit your participation. We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
NXG reserves the right to monitor the location from which you access the Site and to block access from any jurisdiction in which participation is illegal or restricted.
Third-Party Payment Providers
NXG uses the services of third-party electronic payment processors and financial institutions (henceforth “Payment Providers”) to process deposits from the user’s accounts. The information that NXG provides and receives from the Payment Providers and the manner in which such information is used and disclosed are in accordance with these T&C, and where applicable, any third-party Payment Provider's terms and conditions.
You irrevocably authorize NXG to instruct such Payment Providers to handle your user account deposits, as reasonably required to provide the Services. You agree to be bound by the terms and conditions of use of each applicable Payment Provider, and in the event of a conflict between these T&C and the Payment Provider's terms and conditions, then these T&C shall prevail. You agree that NXG is not liable for any loss caused by any unauthorized use of your credit card or other method of payment by a third-party in connection with the use of the Services or NXG.
Code of Conduct
All participants have to behave with respect towards the NXG Live Support team, other players, community members, viewers, sponsors. This applies to behavior in-game, Discord text and voice channels, Intercom chat, and all social medias.
Participants must NOT engage in harassment or hate speech in any form. This includes, but is not limited to:
- Hate speech, offensive behavior, or verbal abuse related to sex, gender identity or expression, sexual orientation, race, ethnicity, disability, physical appearance, body size, age, or religion.
- Stalking or intimidation (physical or virtual)
- Spamming, raiding or inciting disruption of personal social media pages or streams.
- Threatening to post other people’s personally identifying information.
- Unwelcome sexual attention (jokes included)
- Advocating for, or encouraging, any of the above behavior.
(Insults happening on external messaging platforms are not taken into consideration)
Violation of this Code of Conduct will result in penalty points. In the case of repeat or extreme violations, penalties may include disqualification, or potential ban from NXG events/platform.
All external voice programs are allowed (Teamspeak, Ventrilo etc.). All programs that provide an advantage during game play (drivers that allow seeing through walls) are forbidden. NXG has the right to decide whether any program affected the game’s integrity or not, in order to guarantee fair play.
NXG reserves exclusive right to the coverage of any NXG event. This includes all forms of transmission, including IRC Bots, Shoutcast-streams, HLTV and NXG-TV Broadcasts. NXG can assign the coverage rights of a match or of several matches to a third party or to the actual players themselves. In this case, terms and conditions would have to be arranged with NXG management before the match.
In general, NXG will contact any player or team if they wish to broadcast one of their matches. If no contact is made, individual players are allowed to arrange their own broadcasts.
All texts written in either protest or support tickets, or written by the NXG team to members of a tournament, cannot be published without the permission of NXG.
The official language of NXG events is English. All players should be able to communicate with NXG Live agents in English. If you speak Arabic, you might need to be redirected to the adequate customer support member.
Fraud / Cheating
The attempt to deceive NXG or other players with wrong or fake statements, information or data will not be tolerated and may result in disqualification or ban.
Including but not limited to the abuse of bugs and cheating software and hardware in the NXG web-platform or in-game.
All forms of cheating in NXG events are forbidden and will be severely penalized. Players found cheating outside of NXG may be barraged on NXG depending on the evidence available. Note, NXG does not accept publicly submitted video or screenshot evidence in these cases. Should it become known to NXG that any form of cheating was used to the advantage of a player or a team during a NXG event, NXG has the right to punish them to the full extent of rules available. By breaking any rules, a player risks being disqualified of even banned from future NXG events (including their team).
The use of cheating programs (“hacks”), automatic, macro, bots, automated programs, screen analysis utilities, any type of mods, memory readers, telepathy, alien technology or similar methods or to otherwise commit fraud in relation to the Site, unauthorized or altered software or hardware to assist play or other methods to receive any sort of advantage is forbidden. Any use of such programs will be considered as cheating and result in punishment.
Altering the human skill component of any game played on the platform is forbidden. Any attempt to do so is a violation of both civil and criminal laws and will result not only in the termination of your user account and forfeiture of all benefits, bonuses and incentives to which you would otherwise be entitled, but potentially also civil and/or criminal prosecution.
Distribution of Cheats
Contributing to the distribution of cheats in any way is not allowed in NXG. This includes but is not limited to referring to the name, website or logo of cheating software to other players. Violating this rule can result in punishment ranging from warnings up to permanent ban on NXG.
- Disqualification from event + results voided
- Forfeiture of prizes earned
- Ban account from entering NXG events, ranging from 1 day to permanent (depending on severity of the offense)
- Ban account completely, ranging from 1 day to permanent (depending on severity of the offense)
Competition Manipulation and Bribery
Bribing or attempting to bribe any player or NXG members in order to manipulate the competition will result in tournament disqualification, results will be voided, and a potential 1 to 2 years ban from the NXG platform. Acknowledgement of Proprietary Rights
By registering for an account and/or participating in any tournament offered on the Site, you acknowledge that all information contained on the Site may be protected, in all forms and media, by one or more valid copyrights, patents, trademarks, trade secrets, or other proprietary rights, and that all such rights are owned by the Site. All content on the Site and available through the Service, including designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement (the “Site Content”), are the proprietary property of NXG, its users or its licensors with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without NXG’s prior written permission, except that the foregoing does not apply to your own user content that you legally post on the Site. The Site neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties. While the Site uses reasonable efforts to include accurate and up-to-date information, the Site makes no warranties or representations as to its accuracy. The Site assumes no liability or responsibility for any errors or omissions in the content of the Site. Provided that you are eligible for use of the Site, you are granted a limited license to access and use the Site and the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. Except for your own User Content, you may not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Such license is subject to these T&C and does not include use of any data mining, robots or similar data gathering or extraction methods. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of NXG, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these T&C shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause. Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by the Site or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, Site promotion, marketing and posting. Furthermore, the Site is free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without any additional compensation or other liability or obligation whatsoever to you. The trademarks, logos, and service marks (collectively the “Trademarks”) displayed on the Site, including the names of all games, are registered and unregistered Trademarks of the Site and/or others. Your misuse of any Trademark displayed on the Site, or any other content on the Site, except as provided in the T&C, is strictly prohibited. You are also advised that the Site will aggressively enforce its rights (including intellectual property rights) to the fullest extent of the law, including but not limited to, the active pursuit of criminal prosecution and/or civil litigation where appropriate.
You are solely responsible for the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the Site, or transmit to or share with other users (collectively the “User Content”). You may not post, transmit, or share User Content on the Site or Service that you did not create or that you do not have permission to post. You acknowledge and agree that NXG may, but is not obligated to, review the Site and may delete or remove (without notice) any Site Content or User Content in its sole discretion, for any reason or no reason, including User Content that in the sole judgment of NXG violates this Agreement, or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of users or others. You are solely responsible at your sole cost and expense for creating backup copies and replacing any User Content you post or store on the Site or provide NXG. When you post User Content to the Site, you authorize and direct us to make such copies thereof as we deem necessary in order to facilitate the posting and storage of the User Content on the Site. By posting User Content to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to NXG an irrevocable, perpetual, non-exclusive, transferable, fully paid, worldwide license (with the right to sublicense) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, commercial, advertising, or otherwise, on or in connection with the Site or the promotion thereof, to prepare derivative works of, or incorporate into other works, such User Content, and to grant and authorize sublicenses of the foregoing. You may remove your User Content from the Site at any time. If you choose to remove your User Content, the license granted above will automatically expire, however you acknowledge that NXG may retain archived copies of your User Content. NXG does not assert any ownership over your User Content; rather, as between us and you, subject to the rights granted to us in these Terms, you retain full ownership of all of your User Content and any intellectual property rights or other proprietary rights associated with your User Content.
An NXG account can only be created if the user is at least 13 years old. When registering, each player must provide an up-to-date and correct email address and it is the player’s responsibility to keep this email up-to-date.
Each player in NXG must only have one account. If for any reason a player decides to create a new account, then he must write a support ticket or contact a live support agent explaining in detail the reason behind the account switching.
The user can only have one active account on the NXG platform. If he decides to change accounts, he will have to deactivate his old account.
Nicknames, Usernames, Team Names and URL Aliases
NXG reserves the right to edit Nicknames, Usernames, Team Names and URL aliases, if they fail to comply with the following requirements:
- Violates a third-party’s rights and the user has no written permission.
- Identical to a brand or trademark, no matter whether it has been registered or not.
- Resemble or is identical to a real person other than themselves
- Resemble of is identical to NXG employees
- Is offensive or inappropriate to any third party
Photos can be any image of the player, his logo, another digital design or any digital design provided by NXG. Any user that uses an offensive or inappropriate photo might result in a temporary or even permanent ban from the platform.
A player’s country must be set to their country of residence or birth. Deliberately faking the country of residence or birth may result in punishment.
Each NXG account is strictly personal and cannot be shared with other players. Failure to comply with this rule will result in punishment. Lending or transferring accounts will be considered as account sharing.
NXG reserves the right to prohibit or remove teams or players with sponsors or partners that are solely or widely known for pornographic, drug use or other adult/mature themes and products from partaking in NXG events at any time.
Disclaimer of Warranties
While NXG uses reasonable efforts to include accurate and up-to-date information, NXG specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material displayed in the Site, either currently operating or created in the future. NXG disclaims any responsibility or liability for the deletion, failure to store, failed flawed or incomplete delivery, or untimely delivery of any information or material. NXG disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Site.
NXG does not make any warranties or representations regarding any data, service and/or information provided or made available by any User on the Site or on any external web sites linked to it. In particular, NXG does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfills or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall NXG be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, epidemics, pandemics, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd-parties, or loss of or fluctuations in heat, light, or air conditioning.
THE SITE AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE SITE, ARE PROVIDED “AS IS”, WITH NO WARRANTIES EXPRESSED OR IMPLIED. NXG EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BYLAW, ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. NXG DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SITE. NXG DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE SITE. NXG DISCLAIMS ANY WARRANTIES FOR SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE SITE AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS OR ANY USER CONTRIBUTIONS PROVIDED TO THE SITE.
USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE SITE AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY IN ALL CASES. USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
NXG AND ITS WEB SITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, 3rd -PARTIES, ACTIONS OF ANY 3rd-PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.
Limitation of Liability
YOU AGREE THAT NXG WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF NXG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (I) THE USE OR INABILITY TO USE THE SERVICES; (II) THE COST OF GETTING SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY PRODUCTS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) STATEMENTS OR CONDUCT OF ANYONE IN CONNECTION WITH THE SERVICES; OR (V) ANY OTHER MATTER RELATING TO THE SERVICES. IF, NOTWITHSTANDING THE OTHER PROVISIONS OF THESE T&C, NXG IS FOUND TO BE LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH ARISE OUT OF OR IS ANY WAY CONNECTED TO YOUR USE OF THE SERVICES, LIABILITY OF NXG SHALL IN NO EVENT EXCEED THE GREATER OF (I) THE TOTAL OF ANY GAME OR SIMILAR FEES WITH RESPECT TO ANY PAYMENT OR FEATURE OF THE SERVICES PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST NXG, OR (II) US$40.00.
BY REGISTERING AND/OR PARTICIPATING IN ANY SERVICES OFFERED ON THE SITE, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS NXG, ITS SUBSIDIARIES, AFFILIATES, AND THE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, VENDORS, PARTNERS, CONTRACTORS, AGENTS, LICENSORS OR OTHER REPRESENTATIVES OF EACH OF THEM AND ALL THEIR SUCCESSORS AND ASSIGNS (COLLECTIVELY, THE “INDEMNITEES”) IN RESPECT OF ALL CLAIMS, COSTS (INCLUDING LEGAL FEES AND COSTS), DAMAGES, LIABILITIES AND EXPENSES OR OBLIGATIONS OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR MISUSE OF THE SERVICES (INCLUDING WITHOUT LIMITATION USE OF YOUR ACCOUNT, WHETHER OR NOT AUTHORIZED BY YOU). NXG RETAINS THE RIGHT TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY CLAIM SUPPORTING INDEMNIFICATION, AND IN SUCH CASES YOU AGREE TO COOPERATE WITH US TO DEFEND ANY SUCH CLAIM. YOU WILL NOT SETTLE ANY CLAIM COVERED BY THIS SECTION WITHOUT NXG’S PRIOR WRITTEN APPROVAL.