At NXG, accessible from www.nxg.gg, one of our main priorities is the privacy of our visitors.
NXG is based in the United Kingdom. All data that you consent to being collected and used by NXG will be processed in the United Kingdom. It should be noted that some laws in other countries and in your country of residence may not apply and United Kingdom laws may NOT be as comprehensive or protective.
Information we collect
If you contact us directly, we may store additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We will also collect the information around your transaction history. We will need to know how much GP you purchase and withdraw to be able to attend your needs if a problem arises.
We will also collect the photos, profiles (including your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content that you upload, publish or display (hereinafter, “post”) on or through the Service or the websites, or transmit to or share with other users (collectively the “User Content”). When users submit their own User Content to any of our chat functionality, and this content may contain personal and non-personal information. This could include information in or about the User Content, such as the location of a photo or the date a file was created, or anything else a user decides to communicate using these parts of our online services.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
As noted above, with your explicit consent, we may share the Personal Information you provide online with companies not affiliated with us (i.e. third-party companies) who want to market products or services to you or to ask you questions, both online and offline. If you want us to stop sharing your Personal Information with these companies, contact us at [email protected] If you consent to receive communications from non-affiliated companies, you may need to communicate with them directly if you later decide that you no longer wish to receive their communications or if you wish to change any data you provided online. In this instance, any changes or amendments to your Personal Information must be given directly to each company who communicates with you as these changes, amendments and/or deletions will not be exchanged between us and non-affiliated companies. We cannot guarantee how these non-affiliated companies will use your Personal Information.
NXG follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
We may aggregate such information collected in a manner that does not identify any individual (“Aggregate Information”) to improve and enhance your experience with the Services and for our market research and advertising activities. For example, we may share Aggregate Information with affiliated and unaffiliated third parties, such as business partners, advertisers, ad networks, manufacturers, distributors and retailers, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any Personal Information.
Cookies and Web Beacons
The cookies on our website will not save, access or keep track of your payment information. You will have to log them in every time you wish to purchase something new.[NXG1]
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Privacy Rights (Do Not Sell My Personal Information)
Consumers have the right to:
Request to delete any personal data collected.
Request not to sell personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. However, we are not responsible for removing your Personal Information from lists of any third parties that have previously been provided your information in accordance with this policy.
Please note we will verify the information and your identity before replying to any emails. Please note we will deny any requests from an email that is not attached to the NXG Username in question. If a data erasure is requested, we retain the right to withhold your request until we have verified all your information and ensured that no fraudulent activity has occurred (as interpreted by NXG administrative staff). Once your request is completed you will be notified through ________________________.
Once your data has been collected, we aim to protect your information in all cases, however the user will be held to a degree of responsibility as well to maintain their privacy when using our Services. Any unsolicited information shall be considered non-confidential allowing us to be free to reproduce, use, disclose, and distribute such information without limitation or attribution. Please be aware we take steps to protect any information provided through our Services. This includes from loss, unauthorized access, misuse, disclosure, destruction, alteration, and potential breach of integrity. However, like anything else transmitted over the internet or email, there can be no guarantee that information is fully secured or error free. More specifically, emails sent to or from NXG through one of our emails may not be secure. Please take into special consideration the information you send us via email. This should apply to any and all information you transmit via the internet.
Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
NXG does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Note to Parents: Please instruct your children to never provide personal information on this website or any other web site without your permission. No information should be submitted to the Services by children under 13 years of age.
Last updated: 5/3/2021